Legal centre

All legal and privacy documentation for businesses using Klarte — your responsibilities as data controller, platform agreements, and policies.

Your responsibilities

Controller vs processor Who is responsible for booker data — your business vs Klarte.
Privacy requests How bookers exercise their rights and what you need to do.
DSAR guide How you delete or anonymize an end customer’s data (right to erasure).

Platform agreements & policies

Terms of Service Terms the business must accept before using the service, including the liability cap and “as is”.
Data Processing Agreement Article 28 agreement for booker data processed on your behalf.
Platform Privacy Policy What is collected (name, email, phone, cookies) and how it is protected.
Cookie Policy Cookies and similar technologies on Klarte.no.
Security measures HTTPS, encrypted backups, and access control. No guarantee of 100% uptime.
Sub-processors Third parties Klarte uses — hosting, email, billing, optional Google Sign-In, and CDNs.

Can’t find what you need?

If a document is unclear, you have a privacy question about your Klarte account, or you need help choosing the right policy — contact us at hjelp@klarte.no.

Questions from bookers about their appointment data should go to the business that took the booking — that business is the data controller. Klarte only answers requests about Klarte accounts and the platform.